As announced by ANATEL, Brazil recently completed a modification to its telephone numbering plan and affected numbers now contain an extra digit.
To prevent G Suite users with affected Brazilian phone numbers from being locked out of their accounts, Google will be updating their account recovery and two-step verification (2SV) phone numbers to include the extra digit in the coming weeks. These numbers will be updated based on the scheme published by the International Telecommunications Union (ITU). No action is required on the part of the user, and they will receive email and phone notifications describing the changes, including their updated numbers. Note that users can update their phone numbers anytime in their phone number or two-step verification settings.
Moving forward, to ensure continued access to accounts, Google plans to continue to make these modifications on behalf of G Suite users when they are impacted by changes to telephone numbering plans in their countries.
Launching to both Rapid release and Scheduled release in the coming weeks. Please monitor the G Suite release calendar for specific timing.
Applicable to all G Suite editions
Gradual rollout (up to 15 days for feature visibility)
All end users with impacted Brazilian phone numbers
Change management suggested/FYI
Powered by WPeMatico