Uber Will No Longer Force Sexual Assault Survivors Into Arbitration Or NDAs

CEO Dara Khosrowshahi has said he is committed to changing the company’s culture to have a new emphasis on accountability and earning trust. Brendan Smialowski/AFP/Getty Images hide caption

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Brendan Smialowski/AFP/Getty Images

Uber riders who experience sexual harassment or assault will now be able to take their claims to court, instead of being forced into private arbitration, the ride-hailing app announced Tuesday.

Uber, like many companies, has a clause in its user agreement — and its employment contract — that requires a person to waive his or her constitutional right to take Uber to court. Instead, disputes are taken before a private third-party arbitrator, who is paid by the company.

Assault and harassment cases are now exempt from that requirement. The policy change will affect riders, drivers and employees, the company says.


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