Hangouts Meet troubleshooting data to include mobile devices

Hangouts Meet allows G Suite administrators to determine whether web video call logs should be uploaded to Google to aid with support troubleshooting. Starting on July 17th, 2017, the Hangouts Meet client logs upload setting in the Admin console will also apply to mobile devices. Such log data allows Google Support to more effectively resolve issues reported by customers to Google Support. 

Please review the updated section in the Admin console under Google Hangouts > Meet; your existing setting for Client Logs Upload will continue to remain unchanged unless you choose to modify it.

Please see the configuration in the Admin console for more information.

Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release on July 17th, 2017

Editions:
Available to all G Suite editions

Rollout pace:
Gradual rollout (up to 15 days for feature visibility)

Impact:
Admins only

Action:
Admin action suggested/FYI

More Information
Help Center: Turn Meet on or off

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